Cart
0
You may also like
Built for the Wild. Backed by Us.
At APEXNOMAD, we believe your adventures should be limitless. That’s why every tent we make is protected by our Lifetime Warranty against manufacturing defects. If your gear fails under the rigors of normal use, we’ve got your back.
Our Happiness Guarantee: 60-Day No-Hassle Returns
Not 100% satisfied with your purchase? We make it right.We offer a 60-day return policy from the date of delivery for any item purchased on supportapexnomad.com. If you are not completely happy with your gear, you can return it in new, unused, and saleable condition (with original tags and packaging) for a full refund or exchange.
How to Make a Warranty or Return Claim
Step 1: Contact Our Gear Experts
Please don't go directly to the post office. Contact our customer support team first at support@apexnomad.com.
Step 2: Provide Details
To help us resolve your issue quickly, please include in your email:
Your original order number.
A clear description of the issue or reason for return.
Photos or a short video clearly showing the problem.
Step 3: We'll Guide You
Our support team will review your claim and provide you with instructions for return shipping or the next steps for your warranty claim. We aim to make the process as smooth and fast as possible.
Questions?