SHIPPING POLICY

Thank you for choosing Apexnomad！ To ensure you have a clear understanding of our shipping process, please read the following policy carefully. If you have any questions regarding this document, feel free to contact our customer support team at support@apexnomads.com. or via Live Chat.

Shipping Fees And Delivery Times

Product Prices Exclude Shipping
The listed prices for products on Apexnomad generally do not include shipping fees.
Shipping costs are calculated based on the package’s weight, dimensions (length × width × height), and the destination country/region.

Multiple Shipping Methods Available

·         Express Shipping
Carriers: UPS / DHL / FedEx / EMS / SF Express (approx. 6–10 days)
Features: Delivers to almost any address worldwide. This is the fastest but also the most expensive option. Recipients are responsible for customs clearance and any applicable taxes. Recommended for customers who need quick delivery.
Dedicated Line Shipping

·         Air freight + UPS / DHL / FedEx (approx. 10–15 days)
Availability: Offered in certain countries and regions. Faster transit, higher cost, often with tax-free benefits. Ideal for customers who need relatively fast shipping but have a limited budget.

·         Sea freight + UPS / DHL / FedEx (approx. 20–45 days)
Availability: Offered in certain countries and regions. Slower transit, lower cost, often tax-free. Suitable for customers on a tight budget who are not in a rush to receive their items.

·         Sea freight + Land Transport (approx. 15–25 days)
Features: Applicable to certain Southeast Asian countries. Slower transit, lower cost, often tax-free. Ideal for budget-conscious customers.

We have partnerships with nearly every major logistics provider worldwide, allowing us to offer some of the most competitive shipping rates available. Regardless of where you live, we welcome your orders!

Note: Import Expertise for Certain Regions
If you are located in South America, Latin America, the Middle East, or Africa, customs procedures may be more complex. Please ensure you have experience with importing goods and can handle customs clearance and tax payments independently. If a shipment is returned or destroyed due to inadequate customs clearance, any associated costs or losses will be borne by the buyer.

Customs, Duties, and Taxes

1.      Payment of Duties & Taxes
Some countries/regions impose customs duties or value-added taxes (VAT) on imported goods. Such fees are typically the responsibility of the recipient.
In certain cases (e.g., specific sea freight or dedicated-line shipping methods), some countries may include duties in the shipping cost, or taxes may be minimal. Refer to your product page or contact our customer service for details.

2.      Customs Clearance Responsibility
Buyers must ensure they can provide the necessary documentation and pay any required fees during customs clearance. If customs clearance fails and the package is returned or destroyed, any resulting costs or losses will be borne by the buyer.

Additional Information

·         Estimated Delivery Times & Fees: All timeframes are approximate. Actual delivery may be delayed by factors beyond our control, and shipping costs may vary due to fuel surcharges or seasonal changes.
(Estimated times cannot be used as evidence to claim any unjustified compensation. All rights of interpretation belong to  Apexnomad.)

·         Compliance & Responsibility: If delays or returns occur due to incorrect addresses, missed deliveries, or customs detainment,  Apexnomad will not assume responsibility for additional costs or losses.

·         Customer Service: If you have any questions about shipping fees, delivery methods, or customs charges, feel free to reach out to us via Live Chat or email (support@apexnomads.com.).
Our professional assistants are here to help.