Privacy Policy

We respect your privacy and are committed to protecting your personal information. We will not sell your personal information to any third party.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

The following sections describe what Personal Information we collect, why we collect it, and how it is used.

Device Information

Examples of Personal Information collected:

Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and information about how you interact with the Site.

Purpose of collection:

To load the Site correctly, improve your browsing experience, and analyze how customers use our Site in order to optimize our services.

Source of collection:

Collected automatically when you access our Site through cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:

Shared with our service provider Shopify.

Order Information

Examples of Personal Information collected:

Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:

We collect this information to:

Provide products and services to you;

Fulfill our contract with you;

Process your payment information;

Arrange shipping and delivery;

Provide invoices and order confirmations;

Communicate with you regarding your orders;

Screen orders for potential fraud or security risks; and

Provide information, promotions, or advertisements about our products and services according to your preferences.

 

Source of collection:

Collected directly from you.

Disclosure for a business purpose:

Shared with our service providers, including Shopify, LianLian Pay, Google, and Facebook.

Customer Support Information

Examples of Personal Information collected:

Order number, name, billing address, shipping address, email address, and phone number.

Purpose of collection:

To provide customer support and respond to your inquiries.

Source of collection:

Collected directly from you.

Disclosure for a business purpose:

Processed through email and Shopify Inbox.

Minors

Our Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us using the information below and request deletion of such information.

Sharing Personal Information

We share your Personal Information with service providers that help us provide our services and fulfill our obligations to you.

For example:

We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, such as subpoenas or search warrants, or protect our legal rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to your interests.

For example:

We use Google Analytics to help us understand how customers use our Site. You can learn more about how Google uses your Personal Information here:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may share information about your use of the Site, your purchases, and your interaction with our advertisements with our advertising partners.

Some of this information may be collected and shared through cookies or similar technologies, depending on your location and consent preferences.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through:

Facebook:

https://www.facebook.com/settings/?tab=ads

Google:

https://www.google.com/settings/ads/anonymous

Bing:

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out of certain advertising services through the Digital Advertising Alliance:

http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services, including:

Selling and delivering products;

Processing payments;

Shipping and fulfilling orders;

Providing customer service;

Communicating with you about orders, products, services, and promotions.

Retention

When you place an order through our Site, we retain your Personal Information for our records unless and until you request that we delete it.

For more information about your right to request deletion, please see the “Your Rights” section below.

Lawful Basis for Processing Personal Information (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

Your consent;

The performance of a contract between you and the Site;

Compliance with our legal obligations;

Protection of your vital interests;

Performance of a task carried out in the public interest; and

Our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when such decisions have legal or similarly significant effects on you.

Our payment and fraud prevention providers may use limited automated systems to detect and prevent fraudulent transactions. These systems are designed to protect our customers and do not make decisions that have legal or significant effects on you.

Examples may include:

Temporary blocking of IP addresses associated with repeated failed transactions;

Temporary blocking of payment methods associated with suspicious activity.

Your Rights GDPR

If you are a resident of the EEA, you have the right to:

Access the Personal Information we hold about you;

Request correction or updating of your Personal Information;

Request deletion of your Personal Information; and

Request transfer of your Personal Information to another service provider.

If you would like to exercise these rights, please contact us using the information below.

Your Personal Information may initially be processed in Ireland and may then be transferred outside Europe, including to Canada and the United States, for storage and further processing.

For more information about how Shopify complies with GDPR requirements, please visit:

https://help.shopify.com/en/manual/your-account/privacy/GDPR

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site.

We use different types of cookies, including:

Functional cookies;

Performance cookies;

Advertising cookies; and

Social media or content cookies.

Cookies help improve your browsing experience by allowing the Site to remember your actions and preferences, such as login details and region settings.

Cookies also help us understand how customers use our Site, including whether they are first-time visitors or returning visitors.

Reporting and Analytics

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie.

Session cookies expire when you stop browsing, while persistent cookies remain until they expire or are deleted.

Most cookies we use are persistent cookies and may remain on your device for between 30 minutes and two years.

You can control and manage cookies through your browser settings.

Please note that disabling cookies may affect certain features and functionality of our Site.

Do Not Track

Because there is currently no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection and usage practices when such signals are detected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, legal requirements, or regulatory obligations.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: support@apexnomads.com

If you are not satisfied with our response, you have the right to contact your local data protection authority.